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Nuance DAX

by Nuance Communications (Microsoft)

System Card

OrganizationNuance Communications (Microsoft)
Released2020-01
Architectureagentic-workflow / Ambient Clinical Intelligence + GPT-4
DetailsNuance DAX Copilot captures multi-party conversations ambiently via mobile app at the point of care, converting encounter audio into specialty-specific clinical documentation summaries using Microsoft's GPT-4 backbone augmented by Nuance's decades of medical ASR training data. General availability within Epic was announced January 2024. Backed by Microsoft Cloud for Healthcare infrastructure. Used in 3M+ patient visits/month across 600 health organizations; saves 7 minutes per encounter.
Parameters—
Domainepisodic-session
Open SourceNo
WebsiteVisit
healthcareambient-scribemicrosoftgpt-4epic-integrationclinical-documentation

Capability Profile

Benchmark Scores

4 of 14 benchmarks
Long-Context Retrieval
0/5
RULER
no data
NIAH
no data
LooGLE
no data
LongBench
no data
∞Bench
no data
Multi-Turn Recall
2/2
LoCoMo
76.261p
MemoryBank
76.155p
Cross-Session Memory
1/1
LongMemEval
79.374p
Multi-Hop QA
0/3
BABILong
no data
MultiHop-RAG
no data
HotpotQA
no data
Agent Task Memory
1/1
AgentBench-Mem
7226p
Personalization
0/1
PerLTQA
no data
Factuality / Grounding
0/1
RAGAS
no data
Sources:Nuance DAX vendor documentation; evaluated on AgentBench Memory Track (Tsinghua KEG, 2308)Nuance DAX vendor documentation; evaluated on LoCoMo: Long-Term Conversational Memory Benchmark (Snap Research, 2402)Nuance DAX vendor documentation; evaluated on LongMemEval: Benchmarking Chat Assistants on Long-Term Interactive Memory (Salesforce AI Research, 2410)Nuance DAX vendor documentation; evaluated on MemoryBank: Enhancing LLMs with Long-Term Memory (Sun Yat-sen University, 2305)