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Mendable

by Mendable (YC-backed)

System Card

OrganizationMendable (YC-backed)
Released2022-10
Architecturevector-rag / Knowledge-Base Chat RAG
DetailsMendable ingests technical documentation through 20+ connectors (GitHub, Notion, Confluence, Google Drive, Zendesk) and exposes a retrieval-augmented chat layer that companies embed for customer-facing or internal support. It supports multiple base LLMs including GPT-3.5-Turbo and GPT-4, with continuous learning via human feedback that updates the retrieval index in real time. Enterprise tier includes SSO, RBAC, and SOC 2 Type II.
Parameters—
Domainrag-retrieval
Open SourceNo
WebsiteVisit
documentation-chatycragenterprisecustomer-supportfeedback-loop

Capability Profile

Benchmark Scores

5 of 14 benchmarks
Data Transparency:5 estimated
Long-Context Retrieval
2/5
RULER
64.51pEstimated
NIAH
no data
LooGLE
no data
LongBench
603pEstimated
∞Bench
no data
Multi-Turn Recall
0/2
LoCoMo
no data
MemoryBank
no data
Cross-Session Memory
0/1
LongMemEval
no data
Multi-Hop QA
2/3
BABILong
no data
MultiHop-RAG
62.711pEstimated
HotpotQA
64.628pEstimated
Agent Task Memory
0/1
AgentBench-Mem
no data
Personalization
0/1
PerLTQA
no data
Factuality / Grounding
1/1
RAGAS
63.77pEstimated
Sources:Arena estimate — derived from capability profile, not independently verified