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Glean
by Glean Technologies
System Card
OrganizationGlean Technologies
Released2019-01
Architecturegraph-rag / Enterprise Knowledge Graph + Hybrid Search
DetailsGlean builds a proprietary Enterprise Graph and Personal Graph per customer by ingesting 100+ app connectors (Slack, Salesforce, GitHub, Confluence, etc.) and enforcing real-time permissions. It combines lexical and semantic hybrid search with a self-learning language model. Agent memory is layered on top via an "Enterprise Context" foundation that tracks people, activity data, and content relationships.
Parameters—
Domainrag-retrievalknowledge-graphagent-memory
Open SourceNo
WebsiteVisit
enterprise-searchknowledge-graphhybrid-searchconnectorsagentic-aipermissions
Capability Profile
Benchmark Scores
6 of 14 benchmarksLong-Context Retrieval0/5
RULER
no dataNIAH
no dataLooGLE
no dataLongBench
no data∞Bench
no dataMulti-Turn Recall1/2
MemoryBank
no dataCross-Session Memory1/1
Multi-Hop QA2/3
Agent Task Memory1/1
Personalization0/1
PerLTQA
no dataFactuality / Grounding1/1
Sources:Glean vendor documentation; evaluated on HotpotQA: A Dataset for Diverse, Explainable Multi-hop Question Answering (Stanford / CMU, 1809)Glean vendor documentation; evaluated on MultiHop-RAG: Benchmarking Retrieval-Augmented Generation for Multi-Hop Queries (HKUST, 2401)Glean vendor documentation; evaluated on LongMemEval: Benchmarking Chat Assistants on Long-Term Interactive Memory (Salesforce AI Research, 2410)Glean vendor documentation; evaluated on RAGAS: Automated Evaluation of Retrieval-Augmented Generation (Exploding Gradients, 2309)Glean vendor documentation; evaluated on AgentBench Memory Track (Tsinghua KEG, 2308)Glean vendor documentation; evaluated on LoCoMo: Long-Term Conversational Memory Benchmark (Snap Research, 2402)